THE
SURVEYOR
I FALL 2013
CERTIFYING THE ACCREDITOR
By Barb Sylvester, VP of Clinical Compliance, Regulatory Affairs and Quality
The International Organization for Standardization (ISO) develops international quality
standards through global consensus which provide state-of-the-art specifications. ISO
has developed more than 19,500 international standards covering almost all aspects of
technology and business ranging from food safety to computers and from agriculture
to healthcare.1
Both ACHC and ISO developed
standards which can be used as
strategic tools to:
Since 2004, ACHC has committed to maintain its own quality management system
to ISO standards to ensure our superior performance provides the best possible
experience for our customers. ACHC maintains its ISO 9001:2008 certification by
successfully undergoing an annual on-site survey and evaluation.
Similar to what our customers experience, ACHC also participates in self-audits,
mandatory trainings and other essential activities in preparing for an on-site survey. Our
team is equally concerned with the credentials of the surveyor, expecting that he/she
will conduct an objective, accurate survey and provide insights into best practices that
will enhance operational processes or improv R7W7F??W"6F?6f7F????v?V??V6W76'???vR??R&V6???V?FVBF?W7F?V?G2?B7V&?BWf?FV?6R?b6?'&V7F?fR7F???2F??W ?67&VF?FF????&v?F???f?"&?f???vR&R?V6VBF????V?6RF?BvR7V66W76gV??6??WfVB2?V ??4???#?6W'F?f?6F???2?bVwW7BB?#2????6??F7B?&?WF??t6?2??&p??@????SR?U2?4?2??SR?3r?##C"????6?2??&p??u&V6?v?RF?R???'F?6R?`?p?f????v??r&?6W76W2F?V?7W&P?6??6?7FV?7??u7V6?g?F?R???'F?6R?`?p?F?7V?V?FF???&WV?&V?V?G0?tf?7W2???V7W&V?V?B?B??6?0?p?u&?f?FR&?6W72f?"6??F??V??p???&?fV?V?@?tWf?VFRF?RVffV7F?fV?W72?b??p??&v?F????u&VGV6R6?7G2'????????rv7FP?p??BW'&?'0?tV???6R7W7F??W"6F?6f7F????p??&WG&?WfVBg&??wwr??6???&r??6?????R?&?WB??F????V?b?#2?EdU%D?4P????U ?U4???p?TD?D???0??tV?7W&R6????6Rv?F??6&?P?p?7FGWF?'??B&VwV?F?'??&WV?&V?V?G0??t?F????6?&7V?F?????b??&RF??#??77VW0?tW??7W&RF?4?2?67&VF?FV@?7W7F??W'2?76?6?F???2?V&?6?W'2??&?f?FW'2?6??7V?F?G2??@?v?fW&??V?BvV?6?W0?u&V6??&?R&FW2?BFF?F?????????RGfW'F?6??p???