42 ROBOTS BOOST ORDER VOLUME AND PACKING SPEED BY 89 % FOR LEADING TABLETOP GAMES RETAILER
THE FULLY AUTOMATED 50,000 SQUARE FOOT WAREHOUSE TAKES EUROPE’ S LARGEST INDIE TABLETOP RETAILER, WAYLAND GAMES, TO THE NEXT LEVEL WITH A DRAMATIC IMPROVEMENT IN ORDER PROCESSING AND DISTRIBUTION.
Europe’ s largest independent tabletop hobby retailer has radically levelled up its warehouse operations to meet growing demand across the UK and Europe, with the help of advanced robotics and cutting-edge management technology.
Wayland Games has worked with warehouse automation and software specialist, Autrix to install its flagship Automation Control System( ACS) at the retailer’ s 50,000 square foot facility in Essex, alongside 42 advanced Autonomous Mobile Robots( AMR) based goods-to-person solutions. Combined with expert warehouse management and the very latest technology, the robots have streamlined the distribution and packaging process dramatically- improving packing speed by 89 % and order processing time by 68 %.
A leading stockist of games, including Warhammer 40,000, Lorcana, Dungeons & Dragons, Lego and Magic: The Gathering, Essex-based Wayland Games has transformed its operations so that orders can now move from placement to dispatch in just 40 minutes- allowing the growing business to scale up its offering, creating new jobs and supplying more customers faster and with a higher level of service. Under
Autrix’ s comprehensive system, the same packaging team is now processing double the order volume, with pickup rates more than doubling since the framework went live.
The transformation allows the retailer to easily meet peak season pressures( such as those experienced around Christmas or new game releases) by addressing key pain points in the distribution process and allowing it to exceed previous order capacity constraints- meaning more customers receive more games more quickly.
Richard Lawford, MD & Founder of Wayland Games, said:“ Phase 1 has delivered exactly the business impact we needed for our expansion. We’ re processing significantly more orders with the same team size, and our customers are seeing faster dispatch times during peak periods.
“ What sets Autrix apart is their genuine partnership approach. They didn’ t just install equipment and leave; they’ ve worked alongside us to optimise operations and ensure we’ re getting maximum value from the investment. The success we’ ve achieved gave us complete confidence to move forward with
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