ACE Issue 41 2025 | Page 38

MOBILE-FIRST MEANS PEOPLE-FIRST: RETHINKING INDUSTRIAL RESPONSE

EMPOWERING THE PEOPLE BEHIND THE PROCESS.
When an alarm goes off in a plant, the first responder is rarely sitting in a control room. It’ s far more often an engineer on the move, a technician between tasks, or a shift lead covering multiple lines. Industrial operations don’ t stand still- and neither do the people who keep them running. That’ s why a mobile-first alerting and workflow solution like SIGNL4 has become essential.
For many organizations, the real value isn’ t just speed- it’ s adoption. Teams need a system that’ s intuitive and visually clear, especially when processes change. As Victor Kaupe, Project Management Logistics EMEA at BASF Coatings, explains:
“ SIGNL4 is a highly intuitive, seamless mobile control system for intralogistics processes. We were looking for an attractive visualization that enables a smooth change management within the teams. Changing process is always a challenge but the greatest sceptics soon became the greatest fans of SIGNL4.”
This reflects a core reality: technology works only when people embrace it. SIGNL4 turns SCADA, MES, or automation alarms into actionable mobile alerts, enriched with context and routed intelligently. The moment an alert fires, the right person receives it on their phone, taps for details, collaborates with colleagues directly in the alert thread, and acknowledges or escalates- all without returning to a desk.
For many plants, SIGNL4 becomes part of the operational fabric. As Simon Strass, Project Manager Digitization at BSH Hausgeräte GmbH, puts it:
“ We really enjoy working with SIGNL4 and it has become a set part of our automation workflow at our Dillingen facility.”
This is where mobility shows its impact. Downtime, quality deviations, or equipment failures require immediate action. Delivering alerts directly to mobile devices shortens response times and ensures accountability. You see who is on call, who responded, and what was done- creating clarity in moments that matter.
The mobile channel becomes more than a notification path; it becomes the lifeline of the operation. It enables ownership, transparency, and faster decision-making, even when teams are distributed or constantly moving.
In short: when every minute counts, mobility is not convenience- it’ s capability. And when your alerting system bridges automation environments into a mobile workflow, you stop chasing alarms and start meeting them. With SIGNL4, the desk stays empty- but the response never waits.
Learn more: www. signl4. com
38 AUTOMATION, CONTROL & ENGINEERING