1. Question:( TCO 11) Nonfinancial measures for internal quality performance include all but which of the following? Question 2. Question:( TCO 11) Which of the following is NOT a nonfinancial performance measure for customer satisfaction? Question 3. Question:( TCO 11) Which of the following is NOT one of the three main measurements in the theory of constraints? Question 4. Question:( TCO 11) Scrap is an example of Question 5. Question:( TCO 11) Regal Products has a budget of $ 900,000 in 20X3 for prevention costs. If it decides to automate a portion of its prevention activities, it will save $ 60,000 in variable costs. The new method will require $ 18,000 in training costs and $ 120,000 in annual equipment costs. Management is willing to adjust the budget for an amount up to the cost of the new equipment. The budgeted production level is 150,000 units. Appraisal costs for the year are budgeted at $ 600,000. The new prevention procedures will save appraisal costs of $ 30,000. Internal failure costs average $ 15 per failed unit of finished goods. The internal failure rate is expected to be 3 % of all completed items. The proposed changes will cut the internal failure rate by one-third. Internal failure units are destroyed. External failure costs average $ 54 per failed unit. The company ' s average external failures average 3 % of units sold. The new proposal will reduce this rate by 50 %. Assume that all units produced are sold and there are no ending inventories. How much will appraisal costs change assuming the new prevention methods reduce material failures by 40 % in the appraisal phase? Question 6. Question:( TCO 12) Which of the following categories of costs are important when managing inventories of goods for sale, according to the authors of the text? Question 7. Question:( TCO 12) The costs associated with storage are an example of which cost category? Question 8. Question:( TCO 12) Which of the following statements about the economic-order-quantity decision model is FALSE? Question 9. Question:( TCO 12) The _____ describes the flow of goods, services, and information from the initial sources of materials and services to the delivery of products to consumers. Question 10. Question:( TCO 12) Liberty Celebrations, Inc., manufactures a line of flags. The annual demand for its flag display is