Accord Value For Money Statement 2020 - Page 2

1 | Accord Housing Association

Value for Money

Throughout the year Accord has continued to demonstrate its commitment to ensuring that value for money is at the heart of operations and activities , and that value added services are delivered to customers and communities . Value for money remains increasingly important in the challenging operating environment due to increasing customer expectations , the on-going housing crisis placing high demand for affordable rented properties , and enhanced regulatory requirements on tenants ’ safety and compliance .