THE KNOWLEDGE HUB
DAY 1: 25 FEB 2026
10:15-10:55 The rise of white-label ticketing: why events are taking back control of their online sales
In this talk, George Follett from Ticket Tailor unpacks why white-label ticketing is on the rise and what organisers gain by taking full control of their ticketing.
George Follett, Managing Director- Ticket Tailor
11:20-12:00 Planning and Delivering Accessibility at Events: Hear from the Experts
Join a panel of industry leading accessibility exports to hear about the‘ nose to tail’ of making your events accessible for disabled people.
Harry Jones- Accessible Events Jason Cooper- Deaf Events UK Joanna Liddington, Head of Operations- Givevision Martin Austin, Managing Director and Founder- Nimbus Disability
12:20-13:00 Is the events industry set up to welcome all backgrounds for employment?
What is being done well and what still needs to be done to ensure the industry is best equipped to welcome all backgrounds, ages and disabilities into careers in the UK Events Industry.
Andrea Mahoney, Creative Skills Manager- Bristol Beacon Charisse Beaumont, Chief Executive- Black Lives in Music Hamid Vaghefian, Communities & DEI Director- London Marathon Events Mark Dakin, Principle- TAIT Rick Stainton, CEO- The Power of Events Sara Tomkins, Co-op Live Sustainability & Community Director
13:00-13:40 Lunchtime Workshop: Promoting Good Mental Health Backstage at Live Music Events
Tonic Music presents a lunchtime workshop. Jeordie Shenton, Programmes Lead- Tonic Music
14:15-14:55 4th Session TBC
15:20-16:00 Catalysing Sustainable Travel Behaviour Through Major Events
The panel will discuss the necessity of collaboration between key stakeholders, sharing their experiences of working with local authorities and public transport operators.
Alex Townshend, Head of Environmental & Socio-economic Impact- You. Smart. Thing. Kate Chapman- London Marathon Events Steve Gilholme, Head of Events- Transport for Greater Manchester
DAY 2: 26 FEB 2026
10:15-10:55 TBC
One World Rental presents.
11:20-12:00 Supporting Freelancers: Your Health and Financial Resilience
BackUp Tech presents this panel. Money worries can impact both mental and physical health more than many freelancers realise.
We’ ll discussing this subject, what steps you can take to help be better prepared in 2026, pointing you towards practical support and resources, including MHFA training and Financially Savvy Freelancer initiative, and then opening the session up for questions and discussion.
Jess Allan- Backup Tech Lee Dennison- Backup Tech Paul Jones
12:20-13:00 3rd session TBC
13:00-13:40 Lunchtime Workshop: Promoting Good Mental Health Front-of-House at Live Music Events
A lunchtime workshop with Tonic Music Jeordie Shenton, Programmes Lead- Tonic Music
14:15-14:55 Operational Delivery: Best Practice to Reduce Costs, Manage Risk and Maximise Revenue
Major Events International presents. This panel focuses on the realities of delivering live events on the ground and the operational decisions that directly impact cost control, risk exposure and commercial performance.
15:20-16:00 Dealing with Disaster on a Festivals Site: Table Top with The Fair( We Group)
Through our expert teams; We Are The Fair, We Are Placemaking, and We Are OPS, we provide end-to-end delivery spanning festivals, public events, placemaking activations, and large-scale operational delivery. With teams based London, UK and Miami, US, we deliver bold, safe, and seamless live experiences for cities, cultural partners, promoters, and audiences worldwide.
Jan Rankou, Account Director at We Are OPS- We Group Liberty Taylor, Production Manager at The Fair- We Group Louise Bryant, Production Manager at The Fair- We Group Millie Devereux, Senior Production Director at The Fair- We Group
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