Access All Areas June 2020 | Page 11

JUNE | THE COLUMNISTS This month’s columnists weigh in on the struggles of independent promoters and the modern phenomenon of ‘Zoom fatigue’ The Columnists John Rostron, Executive Chair, Association of Independent Promoters The return to live music is going to be through the grassroots, by which I mean venues under around 2000 capacity. These shows will require a few things: artists able and willing to perform, venues for them to perform in, staff to make the venues ready, and audiences who want to come. They will also need promoters to put the shows on. These promoters aren’t Live Nation, AEG, SJM or any of the other big names you know - those companies pretty much don’t operate in the grassroots. The promoters here are all independent. Some are one person operations, most are small organisations. All of them have been obliterated by the impact of Covid-19. Yet these are the people we need to bring live music back. So how can we help them get through this? At the Association Of Independent Promoters we estimate that a regular sum of £2m a month would enable us to keep most, if not all, of the key independent promoters afloat until activity returns. We’re aware any forms of socially distanced gigs would need radical funding support too. Live music is a social experience, and that’s what we want to return to, when it’s safe to do so. Nick Gold, Managing Director, Speakers Corner Our relationship with the world of virtual meetings is starting to turn. There was a novelty to them at first - an amusement as we watched each other get to grips with the technology. It offered a glimpse into our private sanctuary: kids, housemates, partners heard in the background. There was focus and a sense of excitement as this communication tool became the new normal. And then time continued, and the meetings stacked up. There was a slow realisation that ensuring the energy level of a virtual meeting comes even close to that of a physical meeting is tough, and requires more than just showing up and chatting. I am now getting regular requests to “just have a telephone call, I have a severe case of zoom fatigue” or “can we have the meeting by conference call, we don’t need to see each other.” We need to use every skill which made us who we are in the live world to help our clients lift their virtual meeting away from being a passive tool where conversation is stilted, and discussions are sources of frustration. Instead, we should introduce them to the tools and techniques where the audience becomes the star of the show. James Morgan, Founder of Event Tech Lab Zoom Bombing and other hacks are new features of the near total transformation from live to online communications. Some platforms have failed in providing adequate encryption protocols. However, there are some platforms that have taken security seriously. Cisco created Webex Meeting, which offers an end to end encryption option. It also allows you to host HD video meetings and has screen audio and file sharing functions. Microsoft Teams offers both free and enterprise solutions. On the free subscription you can host up to 300 attendees. The solution is very secure and also integrates seamlessly with other Microsoft applications, including Office 365. Probably the most secure solution is to host a virtual meetings platform on your own servers. Jitsi is a free open-source video conferencing solution owned by 8x8. If you use an event app regularly, you can ask your provider to use a ‘skin’ icon to embed the platform on the app home page to augment the other functions you have already. But how about a secure queuing system? Lineup Ninja has just launched their Clear Chat platform. It’s a virtual waiting room for video conferences that lets you screen guests before granting access. And its free! 11