Access All Areas July/August 2018 | Page 43

JULY / AUGUST | SECTOR FOCUS

EVENT TECHNOLOGY

From cashless stadia to POS apps , Access runs down the latest technology making waves in the event industry
SPURRING ON CASHLESS
Tottenham Hotspur ’ s new £ 850m stadium will be completely cashless , according to the club ’ s official website . The stadium , which is still under construction and set to be completed for the start of the 2018-19 season , is doing away with physical money in an attempt to create a modern stadium with hyper fast service .
The club ’ s website says : “ The stadium has been designed with technology incorporated into the fabric of the building to enhance the fan experience , with free Wi-Fi in all areas and high-density mobile coverage .” It continues : “ A new free mobile app will be available to help you get the most out of your match day … in our wellconnected , cashless stadium , all payments are to be made using either a contactless card or via your mobile phone to help speed up service .”
GLASS CEILING
Since 2016 Gallowglass Crewing has been developing an app designed to enhance efficiency and improve communication between clients and crews .
Initially featuring crew
contact numbers as well as timings , meeting places and information on upcoming events , the app now also includes profile photographs of all individuals assigned to a given job .
Jon Sigsworth , Managing Director , Gallowglass Crewing , said : “ Clients appreciate being able to put a face to the name of each person working for them , but we ’ ve taken it up a notch . They can now rate individual as well as team performance via the app . This means that crew with experience of a specific venue and / or who were previously rated highly can be identified and selected for subsequent jobs . It ’ s rapidly becoming our clients ’ first port of call when wanting crew information for a booking . One client has described it as the ‘ Tripadvisor ’ of the events industry .”
Another of the app ’ s key features is Gallowglass ’ Venue Wiki – a searchable database containing information on over 18,000 locations known by the company . The company has steadily been adding information on venue access and
need-to-know characteristics since the app ’ s launch .
“ As well as details like the precise location of a loading bay , we ’ ve identified sites with specific access stipulations , or venues that have precious flooring that nothing can be dragged across ,” added Sigsworth . “ This is not the kind of detail you ’ d find on a venue ’ s website , but it ’ s invaluable to us in ensuring a quick and efficient load-in .”
As with Wikipedia , content can be added by crew , clients and the venues themselves , to build an encyclopaedic working knowledge of event venues and sites .
The latest version of the Gallowglass app has been given a cleaner user interface . Mobile-friendly and easier to navigate , it provides faster access to information and gives
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