APRIL | SECTOR FOCUS
ABI PHILP, BUSINESS
DEVELOPMENT MANAGER,
LOOS FOR DOS
Change
As an industry there has been
few drastic changes over the
past year. We have found there
to be a growing trend of the
increased expectation of the
consumer. People are generally
more mindful of what they
are spending their disposable
income on, this in turn has raised
the standards of what they
expect. We as a company have
to constantly ensure that we are
not just meeting but bettering
these expectations. As a rule the
events we supply to simply want
to ensure that they provide all
consumers with a quality product
at a competitive price. Everyone
is rightly more conscious of their
environmental impact and this
will be a definite theme of change
in 2019.
Organiser demands
We find that organisers
simply are looking to ensure
that they are getting the correct
equipment, at the correct price
at the right time. Over the past
few seasons we have looked to
ensure that we offer accurate
deliver times to all customers.
This is in conjunction with Big
Change which we have been
using as our logistics system
for three years now. We are in
the middle of a technological
revolution and the demand to
have information to finger tips
is greater than ever. We have
overcome this by offering live
time tracking of drivers, on the
day automated delivery texts to
clients, the option to convert a
36
TOILETS
Toilets are among the industry’s favourite topics, so we talked to
some sector experts about what’s around the bend
quote to an order online and the
pay now on contract facility. All of
these ensure that we are offering
all our clients the ability to order
lovely loos and showers from
their phone on the go.
Cost
For us we want offer our
clients the most competitive cost
that we are able to. For us we
have a complex pricing structure
taking into account both the
location, event requirements and
date of the event. This pricing
model has allowed us to meet
clients budgets as well as grow as
a company year on year. We are
not looking to be the biggest loo
company, we want to be the best
at what we do. In 2018 we were
fortunate to work with a number
of new clients, as well as the old
faithful.
Brexit
As it stands we are unsure of
the affect that Brexit will have
on us. We have spoken to key
suppliers to ensure that the