Contents
Psychology
36 Other People Matter Encourage their Hearts
Sulynn Choong asks, “Do we make others feel
that they matter? How are we behaving that
they feel that they don’t matter?”
In the Spotlight
40 Shankar Nagalingam :
Challenge the Status Quo. Ask
Yourself, “Is this the Best Way I
Can Do This?”
Malaysian HR leader opens up about moving
between distinct areas of the business while
providing support and leadership and shares
what world class HR service delivery should
look like. By Isabella Chan.
HR Effectiveness
72
We are best served by
assuming that leadership is
an ever changing adaptive
process and approaching
it from a lifelong learning
perspective.
— KARIN WILLS
52 Creating a Climate for
Innovation
10 important factors to consider for creating a
climate that increases innovation effectiveness
and efficiency. By Daniel Russell.
Change Management
56 One is the Greatest Change
Strategy
83
John Baldino emphasises that change is driven
by people, not process and that the one
change strategy that will catapult companies
is its people.
What will become the
Talent Development
cornerstones on which we
66 Developing Your Own Talent build our business?
Starts with You
Nicole Dominique le Maire makes it clear
that developing your talent must first start
with a goal.
— KRISTIN KAUFMAN