Accelerate Experience Design with Design-driven innovation and Human-centred design approach Accelerate Experience Design | Page 41
observation guidelines
observation notes
emotion palette
mood bubble
scene
After “Be your customer” action research, User Journey Map (current service) is established to summarize findings
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Artifact/Photo by Diane Shen
Accelerate Experience Design with Design-driven innovation and Human-centred design approach Accelerate Experience Design | Page 40
Accelerate Experience Design with Design-driven innovation and Human-centred design approach Accelerate Experience Design | Page 42
Joomag
is a leading digital publishing and content experience platform that helps businesses
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Joomag
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The platform delivers an exceptional, mobile-optimized reading experience and improves content performance with
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Joomag
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