Accelerate Experience Design with Design-driven innovation and Human-centred design approach Accelerate Experience Design | Page 29

C H A P T E R 4 O B S E R V AT I O N

2.

Empathy Exercise (Be Your Customer)

As Craftventure has four different artisan context including wood, textile, cheese and
bread, I used all design research methods in all context and the following paragraph will

Begins when first you view the world through
the eyes of another.
C. West Churchman

demonstrated selected examples from t