INDUSTRY NEWS MERCEDES-BENZ AG AND FUCHS SE
ANNOUNCE STRATEGIC BUSINESS PARTNERSHIP
A collaboration has been announced between FUCHS SE and Mercedes-Benz Global Customer Service & Parts. This partnership marks a significant stride in advancing technology and quality within the automotive industry, specifically focusing on innovation, technology, and sustainability in after-sales service
The FUCHS Group, the leading independent provider of lubrication solutions, and Mercedes-Benz Global Customer Service & Parts, renowned for its worldwide service network, are collaborating to set new benchmarks in automotive lubrication. This partnership seeks to boost business efficiency by offering customized lubrication solutions to Mercedes-Benz customers from FUCHS. Both companies will leverage their combined expertise to innovate solutions that enhance vehicle performance and contribute to environmental sustainability.
“ Ensuring the highest level of customer satisfaction is our top priority at Mercedes-Benz Global Customer Service & Parts. We achieve this by meticulously caring for their vehicles and providing high-performance, innovative, and more sustainable products. Our strategic partnership with FUCHS SE presents an exciting opportunity to further fulfill our commitments to our customers. Through this collaboration, we will innovate technologies that will shape the future of automotive and customer experience,” stated Andreas Jörg, Head of Service & Parts Business and Warranty & Goodwill Mercedes-Benz Cars at Mercedes-Benz Group AG.
FUCHS SE strongly shares the sentiments about the potential impact of this partnership on the industry.
FUCHS SE CEO Stefan Fuchs announced the company’ s collaboration with Mercedes-Benz Global Customer Service & Parts, stating,“ We are excited to join forces with Mercedes- Benz Global Customer Service & Parts to push the boundaries of what is possible in automotive technology. FUCHS has a long history of cooperation with Mercedes-Benz, in particular as an original OEM partner. Together, we will strive to develop lubrication solutions that not only improve vehicle performance and reliability, but also promote environmental protection.” This partnership aims to advance automotive technology and develop lubrication solutions that enhance vehicle performance, reliability, and environmental protection.
As part of the cooperation, FUCHS and Mercedes-Benz Global Customer Service & Parts will also explore the possibilities of joint marketing initiatives, educational programs to raise awareness of the importance of sustainable solutions in the automotive industry.
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