aBr MOVE October 2014 Oct 2014 | Page 26

Logistics  In order to effectively tackle the chal- Information can also be made available lenges in the cargo logistics sector, to improve journey times and gain an silos need to be broken down using an accurate view of arrival times, alleviat- integrated, cloud-based, vendor-neutral ing congestion and disruption. Systems aggregation platform to bring together for monitoring cold chain goods can information from various telematics be put into place to deliver automatic systems in real-time. alerts should temperatures fall outside A standardised interface, with dynamic central data visualisation that is independent on vehicle manufacturer, telematics provider or stakeholder, will of acceptable range. Customers can even use these systems to track and trace items in real time, particularly if RFID chips are used as part of the Achieving any of the goals requires that silos be broken down, as operating in isolation will never deliver the required visibility. Integration shipping process. and real-time information chain. This enables all stakeholders There are endless possibilities for the into the flow of goods to obtain the information they need to data stored within telematics solu- monitor and track cargo throughout tions – it is all about how this data is the value chain, in real-time. managed, and the ability to break down create visibility throughout the value For example, using such a solution, it can be ensured that trucks are only sent to cargo yards for a pickup once cargo has been offloaded and is ready to be moved. This will reduce backlog silos to deliver real-time information to stakeholders when and where they need it. This in turn helps to close the gap between transport and logistics providers and their customers. and improve planning and turnaround Bringing all stakeholders closer togeth- times. Another example is if adverse er, providing effective services and weather conditions or road accidents minimising frustration, will help cargo cause delays, all necessary stakehold- logistics organisations achieve zero dis- ers can be notified. tance with regard to customer service. 24 • logistics in action • october 201