• To recognise competencies for building
Emotional Intelligence,
• To identify ways towards self –motivation,
and create job satisfaction at work place,
• To know the practical tools and skills for
communicating effectively, assertively and
collaboratively,
• To learn the influencing and partnering
skills,
• To learn to take ownership for outcomes and follow through,
• To learn skills for conflict management and dealing with difficult
situations,
• To learn to choose perceptions and behaviors that will lead to
positive outcomes personally and professionally.