• Member of IMG , UMA , ABA , SYTA , Travel Portland , Travel Oregon , Visit Central Oregon
• Awards : Fastest Growing Private 100 Companies , 2012 , 2013 , 2014 , 2015 , 2016 by the Portland Business Journal ; Lighthouse Award 2016 , Top Women Owned Businesses 2012 , 2013 , 2014 , 2015 , 2016 , 2019 , 2020 , Most Generous Corporate Philanthropists 2018 , Inc 5000 Fastest Growing Private Companies , Travel Portland ’ s Sustainability Award , American Bus Association ’ s Green Spirit Award , First Motorcoach company in history to be awarded Trusted Carrier plates by the Department of Transportation for stellar safety record
NorthWest Navigator Luxury Coaches is part of a story of over a decade of strong growth , part of an industry that ranked as the 13th largest global economy , according to the 2018 Global Economic Significance of Business Events study , a report that concluded business events generated more than US $ 1 trillion in direct global spending and 30 million jobs worldwide . 2019 , as with other Motorcoach operators , saw another year of substantial growth for NW Navigator , increasing fleet size to 20 matching luxury Prevost motorcoaches , 4 Executive Mini ’ s and Touring coaches , 3 Executive Mercedes Sprinters and 2 Luxury SUVs .
With locations in Portland Oregon and Central Oregon , NW Navigator has rapidly grown from 1 motorcoach in 2009 to the 29 vehicle fleet it now operates and has been recognized with multiple awards for growth , operations , safety and sustainability .
Luxury , Service , Safety , Reliability and Sustainability is at the heart of NW Navigator , serving iconic corporate groups such as Nike , Adidas , Columbia , Intel and Microsoft to name a few . Tourists inbound from International destinations comprise most of NW Navigator ’ s summer and fall business which turns toward College , professional sports and athletic team transportation through spring . Military work has been strong and the fires in Oregon last year gave the company a welcome boost with evacuations and rescues .
Roxanne Gillis is the founder of NW Navigator and leads the company with her husband , Joseph . She is
passionate about entrepreneurship , taking over her family ’ s jewelry business at age 22 after earning her GIA Graduate Gemologists degree , and served generations of clients for the next 25 years serving high end clientele with customer service , educating them in diamonds and colored gems while designing custom creations . Her customer-first approach has crossed over into NW Navigator , where the client Experience is the driving force behind everything they do .
Roxanne leads as a progressive visionary and , together with her husband , enjoys running and building businesses together . In 2020 they opened NW Microbe Free Solutions , after months of research and investigation into the best ways of disinfecting , sanitizing and protecting passengers and operators from COVID 19 . The new venture is helping other bus companies as well as colleges and businesses re open .
Her employees know that she respects and appreciates them as if they were customers and NW Navigator has built a strong culture of trust and shared responsibility which has built strong loyalty throughout the company .
It is assumed by the majority of affiliates Roxanne meets that Joe is the owner of NW Navigator . Rightly so , as this is clearly a male dominated industry . Pair that with Joe ’ s charismatic and outgoing personality versus Roxanne ’ s more quiet demeanor and it ’ s understandable . It is unusual to find a woman leader in the bus and Motorcoach industry , but to find one at the helm is quite rare .
OREGON busride . com | BUSRIDE 41