Sandy Allen Royal Coach Tours President
sandy @ royal-coach . com Family owned and operated since 1960 , Royal Coach Tours is the premier provider of luxury motorcoach transportation for San Jose , Silicon Valley , and the San Francisco Bay Area . Over the years , the company has continued to grow its fleet and a loyal client base — and shows no signs of slowing down any time soon ! Royal Coach Tours works hard to ensure that every client gets the “ ROYAL ” treatment and that every journey is magical . Whether driving for local tour groups or outof-state excursions , RCT goes to great lengths to make guests feel safe and at home on their adventures . The company ’ s large fleet of 76 vehicles provides versatility and convenience for groups of every size , from simple airport transfers to large school functions like Grad Nite trips to Disneyland . Royal Coach Tours tells its clients , “ We ’ ll take care of the logistics — so you can take care of the fun !”
Driven to Succeed
For most guests , the fun starts with their driver . Royal Coach Tours has a rigorous screening process to hire drivers who are reliable and experienced — and who also have energy and enthusiasm to help foster fun-filled excursions . Drivers study and plan out their routes before every trip to make sure guests enjoy a smooth trip and arrive at their destination safely and on time .
Royal Coach Tours knows that its drivers are the keys to the company ’ s success and try to make sure they feel like family . RCT has a long tradition of giving paid birthdays off to their employees as well as celebrating all holidays , anniversaries , and other special occasions . CEO Greg Gallup contacts every single employee to wish them a happy birthday and thank them for their loyal years of service . General Manager , Earl Reed , has been with RCT for 22 years and part of his job is to listen to employee concerns . He believes in treating everyone as family and has a name plate on his desk that says , “ Director of Smiles .” Thanks to personal touches like these , RCT enjoys one of the lowest turnover rates in the industry .
The trophy case at Royal Coach Tours is another testament to the company ’ s commitment to excellence . California Bus Association ( CBA ) has acknowledged RCT drivers Philip Jetson and Angel Gonzalez with Outstanding Driver Awards and the company ’ s SPAB Certified Trainer , Candida Hemphill , as Trainer of the Year for the last 3 years in a row .
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Safety First
Royal Coach Tours strives to keep miles ahead of the industry when it comes to safety . All of the company ’ s buses are equipped with the top integrated safety technology , including Event Data Recorders , Fire Suppression Systems , and Tire Pressure and Temperature Monitoring Systems . Royal Coach Tours has an outstanding FMCSA safety rating and has received numerous CBA awards , including the Safety Management Award .
The Royal Treatment From private parties and sports teams to corporate shuttles and school field trips , Royal Coach Tours takes guests where ever they need to go in style . The company has a long track record of serving top professional and college sports teams as well as high school and youth sports . In the last five years , the company has expanded its employee shuttle programs for the high-tech companies of Silicon Valley .
Royal Coach Tour ’ s fleet includes a range of motor coaches in different sizes and configurations . All vehicles are meticulously maintained and loaded with amenities to ensure that guests have a comfortable , safe and enjoyable ride . The company recently added Wi-Fi to all of its coaches for riders ’ convenience .
Giving Back
Allen and Smith , are strong believers in giving back to the local community and take pride in supporting several non-profit organizations . One favorite holiday event is “ Shop with A Cop ,” where children are each assigned to a police officer , who takes them to Target and pushes the cart while the children pick out Christmas presents for themselves and for their families . Another fun event is “ Christmas for Kids ,” where donated clothes and necessities are given to children in need . Owner Sandy Allen takes part every year .
Throughout the year , Royal Coach Tours also proudly supports the fight against breast cancer by putting the Pink Ribbon on its coaches . The company also donates coaches to the Fallen Officer Foundation to help respect and honor the brave men and women that keep us all safe .
With more than 57 years on the road , Royal Coach Tours is still looking ahead . The company will soon roll out a brand-new website , with a dynamic and responsive design that will be more usable and engaging for prospective clients . The company has also recently partnered with different Bay Area cities to offer new sightseeing destinations and wine tasting trips .
With its loyal workforce and outstanding reputation for safety , reliability and superior customer service , there ’ s no stopping Royal Coach Tours !