ABA's Women in Buses: 50 Stories from 50 States | Page 31

My background is in Human Resources and that is where I have made my career . I have several years of Human Resources experience in a variety of industries , from a small manufacturing operation to a very large global insurance company with employees all over the world .
While I did not have any experience working in the motorcoach industry when I started , I did have experience in the trucking industry . So , I was familiar with many of the DOT regulations , long hours of service , and drivers spending time away from home .
The opportunity with Arrow Stage Lines presented itself through a friend of a friend type of situation . Upon learning more about the position and more about the company , I knew it was a good fit for me and have now been with Arrow Stage Lines for almost six years .
The transition to the motorcoach industry was an easy one for me . This is a people-centric industry and that is the part I enjoy most about Human Resources ; building relationships and working with people to help them grow , develop , and achieve their goals .
I am fortunate to work for a company that values Human Resources and what I can bring to the table . As our organization continues to evolve , grow , and adapt to the challenges we encounter , I am part of an amazing Senior Leadership team , who has helped guide our company through the hurdles of the pandemic , remained committed to our mission and vision statements , and continued to stay passionate about the well-being of our employees .
Over the years , there have been a lot of changes in the industry and with the way we manage people . Human
Chelle Cooper Arrow Stage Lines VP of Human Resources chelle . cooper @ arrowstagelines . com
Resources has also had to adapt and has many more roles to fill now . We are teachers , leaders , role models , and coaches . We minimize risk and liability for the company , while also remaining vigilant with changing legislation . We provide benefits for our employees , and make sure our payroll is accurate and on time every pay period . We provide opportunities for training and development . It is our role to be the culture keepers , keep our employees engaged , create a welcoming onboarding experience , and retain our employees .
Working with a company like Arrow Stage Lines , has also allowed me to be part of something bigger than just Human Resources . I am part of the team that helps set strategic goals for our company ’ s future . I have always been made to feel like a valuable member of our team and truly appreciate that .
Our company is owned and operated by the Busskohl family ; the same family since 1928 . Arrow Stage Lines is a larger company that operates on family-owned values . We have a great reputation in the industry and that in large part is due to the owners and their generosity and faith-based foundation , as well as our employees who are eager to provide world class service to their customers and peers . The people are what makes this place so amazing ! I enjoy being a part of a company that continues to look for new ways to be better , more efficient , and productive .
My goal is to remain in the motorcoach industry and continue to be a part of the evolution of what is to come !

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