purchase is not looking for new information or other supporters . An order is placed and the product is provided as in previous orders .
4 . Question : What is the result of an imbalance between actual and desired states ?
5 . Question : Indicate whether the statement presented is true or false . When buying products , consumers always follow the same five steps in the consumer decision making process and do not stop until a purchase has been made and evaluated , proceeding in the following order :
6 . Question : What is the term for a measure of a Web site ' s effectiveness , calculated by multiplying the frequency of visits by the duration of a visit by the number of pages viewed during each visit ?
7 . Question : Indicate whether the statement presented is true or false . Of all the factors that affect consumer decision making , age exerts the broadest and deepest influence ?
8 . Question : Indicate whether the statement presented is true or false . The key characteristic distinguishing business products from consumer products are their physical characteristics , not their intended use .