AB 213 STUDY Extraordinary Success/ab213study.com AB 213 STUDY Extraordinary Success/ab213study.com

AB 213 Unit 1 Assignment Customer Service
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Locate an article on best practices in customer service on the
Internet.
After reading the article, consider what the article is suggesting
managers do to ensure effective customer service, and then
answer the following:
• •What skills and knowledge would you have to teach a
restaurant service employee so that they would measure up to
the suggested customer service best practices?
• •Explain the process the author suggests and why. (cite
resources)
•
•View the APA Quick Reference for Students Guide
before starting to write your paper. Cite the website for your
article.
Your response should be in the form of a one–two page APA
formatted paper in your own words submitted, to the Dropbox.
Directions for Submitting Your Assignment