AB 203 Unit 8 Assignment Sun Trust Takes Training to the Bank-Dgoodzh AB 203 Unit 8 Assignment Sun Trust Takes Training | Page 3

1. Define “needs assessment”. Identify the three questions that
SunTrust would need to answer to assess their needs in the broad areas
of organization, person, and tasks.
2. List an appropriate traditional training method that could be used to
foster ethical behavior at SunTrust.
3. List two appropriate ways that Sun Trust could measure the success
of its training program.