AB 203 STUDY Extraordinary Success/ab203study.com AB 203 STUDY Extraordinary Success/ab203study.com | Page 12

bank also provides learning support on its SunTrust Learning
Portal. Since SunTrust initiated the new training programs, it has
seen evidence of improved performance.
Directions:
You are the Training Manager for SunTrust. The Director of HR
has some specific inquiries about the new programs and the future
of the training programs. Address the following four items of
concern from the Director in a 500-word business memo.
1. Define “needs assessment”. Identify the three questions that
SunTrust would need to answer to assess their needs in the broad
areas of organization, person, and tasks.
2. List an appropriate traditional training method that could be
used to foster ethical behavior at SunTrust.
3. List two appropriate ways that Sun Trust could measure the
success of its training program.
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AB 203 Unit 9 Assignment Diversity training Memo
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