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businesses, Google figured out how to analyze all that data to come
up with a profile of the kind of manager whose team is most
successful.
The company’s people analytics group (which brings together
psychologists, MBAs, and data-mining experts) analyzed 10,000
observations about managers in terms of more than 100 variables,
looking for patterns. The initial finding was a surprise to some at a
company that had once operated without managers: teams with
good managers outperform teams with bad managers. But what
makes a good manager? Under the leadership of Google’s HR vice
president, Laszlo Bock, the company distilled its findings into a list
of the behaviors that get results:
1. Be a good coach.
2. Empower your team. Do not micromanage.
3. Express interest in team members’ success and personal wellbeing. 4. Don’t be a sissy: Be productive and results-oriented.
5. Be a good communicator, and listen to your team.
6. Help your employees with career development.
7. Have a clear vision and strategy for the team.
8. Have key technical skills so you can help advise the team.
Allen, F. E. (2011, March 13). Google Figures Out What Makes a
Great Boss - Forbes.