AB 203 STUDY Education Terms/ab203study.com AB 203 STUDY Education Terms/ab203study.com | Page 11

You are the Training Manager for SunTrust. The Director of HR
has some specific inquiries about the new programs and the future
of the training programs. Address the following four items of
concern from the Director in a 500-word business memo.
1. Define “needs assessment”. Identify the three questions that
SunTrust would need to answer to assess their needs in the broad
areas of organization, person, and tasks.
2. List an appropriate traditional training method that could be
used to foster ethical behavior at SunTrust.
3. List two appropriate ways that Sun Trust could measure the
success of its training program.
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AB 203 Unit 9 Assignment Diversity training Memo

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Imagine having a discussion with the CEO of your organization
about the diversity of the US population and the globalization of
business. Leadership believes that it is important for employees to
be able to work well with people who are different from them. The
CEO wonders about the need for diversity training and asks you to
let her know how you would approach such training.
Directions