AB 203 Unit 5 Assignment Case Study Analysis( Customer- First Values Shape Hiring Decisions at Zappos)
requirements).
4. Demonstrate your understanding of the information presented in the weekly reading
assignments by defining terms, explaining concepts, and providing detailed examples to
illustrate your points.
5. Include at least two references from your reading assignments, or other academic sources, to
reinforce and support your own thoughts, ideas, and statements using APA citation style.
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AB 203 Unit 5 Assignment Case Study Analysis( Customer- First Values Shape Hiring Decisions at Zappos)
Case Study Analysis
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Read the Case” Taking Responsibility: Customer-First Values Shape Hiring Decisions at Zappos” at the end of Chapter 6.
Answer the questions below( not the questions at the end of the case study in the text) in a 2-3 page paper. Note that the questions in this Assignment relate to both Units 4 and 5.
● Select a recruitment policy that might best fit the culture of Zappos. Why is this policy a good fit for the organization? What might be the impact of the recruitment policy on the organization?