AB 203 Course Great Wisdom / tutorialrank.com AB 203 Course Great Wisdom / tutorialrank.com | Page 4

4. Demonstrate your understanding of the information presented in
the weekly reading

assignments by defining terms, explaining concepts, and providing
detailed examples to

illustrate your points.

5. Include at least two references from your reading assignments,
or other academic sources, to

reinforce and support your own thoughts, ideas, and statements using
APA citation style.
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AB 203 Unit 5 Assignment Case Study Analysis (CustomerFirst Values Shape Hiring Decisions at Zappos)
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Case Study Analysis

Read the Case”Taking Responsibility: Customer-First Values Shape
Hiring Decisions at Zappos” at the end of Chapter 6.