AB 203 AB203 AB203 Unit 4 Assignment Case Study Analysis (Kaplan) AB 203 AB203 AB203 Unit 4 Assignment Case Study An | Page 2

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AB 203 AB203 AB203 Unit 5 Assignment Case Study Analysis( Kaplan)

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AB 203 AB / 203 AB203 Unit 5 Assignment Case Study Analysis( Kaplan) Case Study Analysis
Read the Case” Taking Responsibility: Customer-First Values Shape Hiring Decisions at Zappos” at the end of Chapter 6.
Answer the questions below( not the questions at the end of the case study in the text) in a 2- 3 page paper. Note that the questions in this Assignment relate to both Units 4 and 5.
Select a recruitment policy that might best fit the culture of Zappos. Why is this policy a good fit for the organization? What might be the impact of the recruitment policy on the organization?
Describe the steps in the selection process at Zappos. Does this seem like a complete selection process? If not, what steps would you add?