The Fisher Story | 67
1988 Fisher Controls signs a parts distribution
agreement with Caterpillar, Inc.
FIRSTVUE ® valve sizing program and Type S400 house
service regulator introduced.
First parts ship from
the FisherFAST ™ service
warehouse in
Memphis, Tennessee.
Fisher-Marshalltown initiates “quality partnering”
relationships with engineering contractors
and suppliers.
UNIVOX control center and CVS series valves are
introduced.
The Indian sub-continent is added to the
Asia-Pacific region.
North American sales meeting utilizes the theme
“The Right Stuff.” The keynote speaker is a retired
astronaut. (Grenelefe Resort in Grenelefe, Florida)
The manufacture of printed wiring board assemblies
moves from Marshalltown to Leicester, England.
The company signs an agreement to
market desuperheaters and steam
specialties made by CON-TEK, which is in
Atlanta, Georgia.
1989 Larry W. Solley succeeds James
Teegarden as group vice president
of FCS.
The RAS group phases out of SCADA
(supervisory control and data acquisition) and
becomes Field Automation Systems (FAS).
The manufacturing
operation in Toluca,
Mexico,
embraces
Statistical
Process
Control for
zero-defect,
low-cost
production.
Nippon Fisher and
Fisher-Singapore receive
the Monsanto President’s
Safety Award.
Four Toluca employees
Asia-Pacific sales conference held at the Bayshore
Resort Hotel in Pattaya Beach, Thailand.
Art French leaves and Bob Flynn takes the
role of president again.
leaders, including Larry Solley
and Bob Flynn, expanded the
process throughout North
America. Ultimately, quality
improvement principles were
introduced to worldwide Fisher
offices.
Larry said, “It is only quality if
it can be measured, tracked and
related to customer requirements and expectations. Our
goal was to enhance a culture
within Fisher of total quality and
continuous improvement.”
Three awards in 1991
illustrate the impact of QIP.
Fisher Controls was one of
three companies in Austin,
Texas, to receive a citation for
“Significant Progress in Total
Quality.”
Fisher Controls and PufferSweiven (local business partner
in Houston, Texas) received a
supplier appreciation award
from Bechtel, Inc. (a global
engineering contractor) for
outstanding service provided as
part of a QIP partnership.
Another engineering
contractor, Fluor Daniel, chose
Fisher Controls (from 10,000
possible suppliers) to form a QIP
partnering relationship.
Today, Emerson Process
Management is recognized
around the world as a leader in
total quality and a supplier with
the resources and commitment
to meet customer needs.