3
ISSUE № 12 OCT 2018
Customer Service Advocacy. Start the Journey!
In recognizing the need for an entire revisit and reboot as it applies to the customer service ex-
perience, the Customer Service Advocacy Facebook page was established. The objective of
this page is to play its part to positively promote the discipline of customer service and improve the related customer service
experience. The purpose of the page is intended to
Provide an avenue for customers to share their experiences.
Allow for the opportunity for service providers to respond on posts so directed.
Share on available training as it relates to Customer Service.
Share information that will inform on the Customer Service Experience.
Serve as a Van guard group for everything Customer Service.
Make a difference in the way we interact and relate towards a Collaborative Community.
Thus far a number of the sharings on the page
well serve to inform both business owners
and their staff alike on some of the formal-
ized approaches that can be applied to secure
ongoing and meaningful customer retention
within their establishments. Do click and
Like the page to join the conversation.
Start your journey of advocacy. CLICK HERE !
“Oppression is Making a Comeback”
In his last major interview, outgoing High Commissioner for Human Rights, Zeid Ra'ad Al Hussein, reflected on his role
as the human rights leader at the United Nations over his four-year term, which ended on 31 August 2018. "Oppression is
making a comeback," he says, and the Human Rights Com-
mission needs to "defend the people." Governments are
"more than capable of defending themselves. It’s not my job
to defend them. I have to defend civil society, vulnerable
groups, the marginalized and the oppressed."
The Commission is "part of the UN, but we're also part of a
human rights movement," and it works within a framework
of States' obligations and the law, which is "there for the
protection of the weak, not in defense of the strong."
https://youtu.be/0-btEj2J2bM
UN Press Release