How Do You Handle Items That Are Damaged Or Broken ?
All reservations require a nonrefundable damage waiver fee , which covers accidental damage up to a certain amount . Any damage charges above that amount ( or anything failed to be reported by the guest prior to checkout ) becomes the guest ’ s liability to pay .
Do You Have Any In-House Decorating Services ?
We have strong partnerships with multiple interior design professionals in the area . Our design partners know the vacation rental market and are happy to consult with you regarding how to best outfit your property for guests and maximize your revenue
Another Company Is Currently Managing My Rental Property . How Easy Is It To Transition To 360 Blue ?
We are proud to establish and maintain great relationships with other rental management agencies in the area . We work hard to ensure the transition is smooth , hassle-free , and professional for everyone involved . We handle every aspect of a changeover and are experts at the logistics required for a successful transition .
When and How Are Your Owners Paid ? What About Taxes ?
Our homeowners are paid on a monthly basis via direct deposit into the account of their choosing . Mid-month we send a detailed statement , showing all fiscal activity from the previous month . You won ’ t see any administrative fees or statement markups , because ( unlike many other companies ) we don ’ t have any ! Our pricing is straightforward and inclusive . We also pay all sales taxes on behalf of our homeowners .
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What Is Done To Prepare My Property For Peak Season ?
Each of our homes is given a thorough deep cleaning at the end of peak season . We also carry out a housewares inventory assessment and develop a comprehensive annual report , allowing our team to make suggestions to preserve the integrity of your property . Finally , we coordinate any work that needs to be done .