How do you handle items that are damaged or broken?
All reservations require a nonrefundable damage waiver fee, which covers accidental damage up to a certain amount. Any damage charges above that amount or anything that failed to be reported by the guest prior to checkout, becomes the guest’ s responsibility to pay.
Another company is currently managing my rental property. How easy is it to transition to 360 Blue?
We are proud to have established and maintained great relationships with other rental management agencies in the area. We work hard to ensure the transition is smooth, hassle-free, and professional for everyone involved. We handle every aspect of a changeover and are experts at the logistics required for a successful transition.
When and how are homeowners paid? What about taxes?
Our homeowners are paid on a monthly basis via direct deposit into the account of their choosing. Mid-month, we send a detailed statement showing all fiscal activity from the previous month. You won’ t see any administrative fees or statement markups because, unlike many other companies, we don’ t have any! Our pricing is straightforward and inclusive. We also pay all sales taxes on behalf of our homeowners.
What is done to prepare my property for peak season?
Every one of our homes is given a thorough deep cleaning at the end of peak season. We also do an inventory inspection and evaluation, which allows our team to make any suggestions for your property and coordinate any work that needs to be done.
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