Guest Services our guest services features include:
• An Alaya Guest Specialist who will serve as their direct point of contact for the duration of their stay
• An Executive Concierge team providing more than 20 services
• Around-the-clock emergency services
• A seamless communications channel, providing a comprehensive guest knowledge base to our office Operations team
• Upgraded starter kitchen and toiletries amenities
• Curated welcome gift along with a Loop & Tie departure gift
staffed for service:
We pride ourselves on having the best employee-to-property ratio in the industry. With one full-time employee for every four properties, we’ re able to provide the personalized, hands-on, boutique-level service our homeowners have come to expect. Every homeowner receives a dedicated Property Manager and an in-house Maintenance Professional, allowing direct contact for all your property management needs.
ALAYA COLLECTION 17