30 Fastest Growing Companies in Asia 2019 30 Fastest Growing Companies in Asia 2019 | Page 68

Moovaz
Moving Beyond Moving
“We are more than just movers. We are life movers.”
M
oving involves a lot of careful
planning and execution.
Relocation stress is real,
even if you are headed to your dream
job, because moving is a daunting
task.
The biggest and most important
reason to hire international
movers is to have peace of mind
and make the moving experience
pleasant and completely stress-free
with well-trained professionals.
Professional international movers
have well-trained teams who
handle your valuables with care
and packed correctly to ensure safe
transportation. The teams have the
right equipment, packaging material
needed for a smooth international
move. Further experienced
professionals will also be able to
guide you about all the formalities
that need to be completed prior to
the moving.
Moovaz, established in 2017, is the
only relocation firm in Singapore
that incorporates smart technology
to handle end-to-end relocation
so that clients can focus on other
important aspects that may need
attention during the moving period.
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Moovaz’s in-house developed
technology takes care of processes
that require having to correctly
analyze and understand the
requirements of the international
move in order to offer efficient
and customized solutions. On top
of that, Moovaz provides a suite of
professional international moving
services,including storage solutions,
handyman services, and cargo
DECEMBER 2019
insurance which are also common in
the relocation process.
In Conversation with
Mr. Junxian, the
Co-founder and CEO
of Moovaz
Can you tell us about your
company in brief?
Moovaz was built for the modern
world, with a proven track record
of making relocation seamless and
fuss-free for clients globally. Our
objective is to make relocation
more affordable, faster, and more
transparent. Our vision is to
transform the way relocation is
being done. Relocation isn’t just be
about moving furniture. It’s also
about applying for government
documents, finding a new house,
setting up financial accounts,
enrolling your children into schools,
and knowing where your nearest
supermarket is. From the onset, we
are a global company (owing to the
nature of international relocation)
and we wanted to emphasize our
promise to our customers that we
will be responsible shippers, moving
lives from A to Z (wherever that may
be) in the best possible way. This
explains the ‘AZ’ in our name.
What are your products and
services?
Our main service is handling the
entire international move journey
for our clients: from pre-move, to
packing, and finally to delivery day.
We also empower our relocatees to
manage their own moves with the
help of an intuitive dashboard. This
all-in-one relocation dashboard
enables relocatees to obtain all
the information they need about
their moves, upload and download
necessary documents, check their
moves statuses and much more all in
one place. This reduces the need for
multiple correspondences back and
forth with our move managers, thus
saving everyone’s time. We also have
a dedicated service called Moovaz
Mini for small moves. Typically,
relocation companies do not ship
less than a certain volume and on the
other hand, shipping couriers tend
to overcharge when you exceed past
a certain volume. Thus, with Moovaz
Mini, we consolidate moves along
key routes to enable shippers with
small volumes to ship affordably.
What kind of responses
have you received from your
consumers over the years?
How have they motivated you
to shape your offerings/grow
the company?
Thankfully, the majority of responses
we have received have been
positive. The feedback we receive on
Facebook and Google by our satisfied
customers serves as validation on
the good work that we do. We’ve
been complimented on our vision,
our belief and determination to do
things differently from how it has
been traditionally done, all in the
spirit of the consumer experience.
However, certain negative responses
do stand out, and they tend to focus
on our pricing and how we may
not be the cheapest in the market.