30 Best Business Leaders of the Year 2019 30 Best Business Leaders of the Year 2019 | Page 74

An Interview with Anushka Iyer, Wiggles.in Founder: ‘Wiggles is Exactly What was Missing in the Pet Healthcare Market and we Want to Revolutionize and Re-Define Pet Healthcare like Never Before’ “As of today, our current range of offerings includes the Wiggles Box, a D2C monthly subscription box backed by personalised alerts, Vet-on-Call and Grooming services.” D octors as healers are the guardians of life. Providing a soothing environment helps in better treatment since pets feel more at peace in their home territory than in the unknown confines of a veterinary clinic. In light of the foregoing, we’re thrilled to present Wiggles.in Wiggles is India’s first D2C monthly subscription brand in the preventive pet healthcare space created by Vets For Your Pets backed by Vets On Call service. The in-house veterinary specialists at Wiggles aid pets in distress by providing treatment in the comforts of pet-parents’ home. Pet-parents just need to call the company’s support line or drop an email. Subsequently, the company will schedule an appointment at their convenience. Wiggles’ Vet-on-Call service has been successfully launched in Mumbai/ Pune. The service will launch soon in Delhi NCR and is planned to spread Pan-India. Wiggles was incorporated in 2018 and is headquartered in Pune. Anushka Iyer, Wiggles.in Founder, spoke exclusively to The Silicon Review. Below is an excerpt. What would you say are the top three skills needed to be a successful business/IT leader? Anushka Iyer, Founder Personally, the top three skills for me in today’s changing times would definitely include empathic leadership, being fearlessly authentic, and, of course, leading through change in times of disruption. A leader who can empathize is considerate and hence able to take decisions with equanimity in response than in reaction. Moreover, in being able to present yourself you are able to uphold your values and have clarity in decision making without fear or favour. That said, enterprises and endeavors must also align with evolving times, and if innovations and disruptions are the need of the hour, a shift in perspective would certainly be a benchmark for success. Can you brief us about the history of your company? Our journey has truly been incredible. I used to often notice how pet owners abandoned their pets simply because they did not want to foot health bills on a daily basis. Wiggles was born with the aim to ease healthcare for pets. However, initially, the plan was never to have our own product range but to supply existing products with honest and transparent pricing. Hence, we set out on a journey to disrupt the existing pet care market and dish-out innovative and easy- to-use products which were simple, affordable and convenient. As of today, our current range of offerings includes the Wiggles Box, a D2C monthly subscription box backed by personalised alerts, and Vet-on-Call, and Grooming services. There is nothing more important for a successful small business than a well- defined mission and vision statements. Can you explain your M&V statements in brief? Wiggles is all about pet healthcare. We are out on a mission to make pets healthier and happier across India with the aim to be the first and only D2C monthly subscription brand in the preventive pet healthcare space. What is your greatest fear and how do you manage fear? We are the first of the kind in the Indian pet healthcare market. While this is a great blue ocean opportunity