30 Best Business Leaders of the Year 2019 30 Best Business Leaders of the Year 2019 | Page 43

and run it, based on the notable experience and expertise. The company’s security and threat management solution ensures processes and tools are in place to detect and contain malware. The firm offers end-to-end SIEM service for effective monitoring and remediation of security threats and events with comprehensive SIEM services which help their clients to mitigate risk and cyber-attacks while ensuring data security. Digital Experience The service spectrum of the company includes advisory, consulting, strategy, roadmap, design, integration, migration, and implementation services on leading WCM and Portal platforms both from commercial and open-source worlds. Zensar with its well-established Centre of Excellence (COE) framework, maturity assessment frameworks, diagnostics, in-house accelerators, and competency partnerships, ensures that they increase the value quotient in terms of their services and high impact digital solutions. The firm, through its platform services offer, brings in the latest industry trends, diagnostic assessments, and implementation, including continuous integration and development to deliver relevant content to the market for our customers. is driving KPI based services, where the implementation details are abstracted and defined service SLA’s are committed. Zensar believes that tooling and processes should be abstracted from end- user to provide KPI’s environment management services are what matters. Typical examples of KPI’s include hours to deploy, minutes to recovery, etc., and it has a KPI metrics, which was finalized with the customer through a consultative approach. Robotic process automation There has been a lot of buzz in the business world about the acronym “RPA” (Robotics Process Automation) and various organizations showcasing their solutions. In today’s competitive world, it not only helps the business to reduce their operating margins by headcount saving but also supports better compliance and service quality. At Zensar the “Center of Excellence” is been built which will enable adaptation of improvement, implementation and scalable COE of automation strategies. Testing • Service-line transformation The firm has invested in dedicated start-of-the-art “DevOps Labs,” to help contextualize the practicalities and visualize the “to-be” state. These multiple Labs are complete with “live” use-case simulations, on diverse technology stacks. Most Enterprises today are multi-modal, making release management a challenge across their multi- layered technology mesh. The Enterprise enablement of DevOps • Game testing: Zensar Specialized Game Testing Centre of Excellence (CoE) aims to help gaming companies and leverage the benefits of speed, efficiency aligned with its testing and development goals. It brings together demonstrated expertise in end to end testing and niche testing, in a framework that will help the gaming industry scale new levels of cost reduction and building an enhanced user experience. One-touch testing: the firm with an in-house innovation engine and years of matured testing advancements • continually improves digital and conventional testing capabilities of customers & partners, through flexible, reliable, and robust functional automation & non-functional testing solutions. Some of the distinct features are day Zero automation testing with faster Automation script creation, limited dependency on skilled resources, and accelerated regression testing with Ease of Maintenance. It will also have multi-layer automation. Product testing: Due to increased competition and customer-driven market, Time to Market is key to business success. The company has proved a rapid product testing framework helps to reduce the time, which enables them to market the product. The test engineers have rich product based knowledge, and deep domain expertise in-built accelerators, Re-usable assets, and jump-start kits help to deliver quality solutions on- time. Unified digital commerce The company’s digital consultants start with a comprehensive analysis of an organization’s commerce landscape, business needs, technology ecosystem, commerce processes, and the challenges hindering their next step towards commerce maturity. The company aims at providing flexible, scalable technology frameworks that will help organizations respond quickly to market needs and support their ability to drive consistent, engaging shopping experiences for their customers. The firm also empowers the organization with a roadmap for frictionless customer experiences across inventory and supply chain, optimized delivery, and fulfillment across marketing and design. september 2019 43