3 Important Features of a Hosted PBX System Hosted PBX

3 Important Features of a Hosted PBX System
Hosted PBX service, also referred to as a virtual PBX service, makes use of the PSTN and VOIP
technology. The use of virtual PBX has plenty of benefits over other systems, and comes with
various functions and features. Find out about 3 important features of this type of system.
Call forwarding
This kind of system makes Call forwarding fully transparent to a caller, and allows companies to
be on-call every time. Your company phone system can be flexible enough to work about any
schedule. You can get a full control over who is able to reach your organization and block
particular numbers, take calls from specific callers and send other people to voice mail directly.
Auto receptionist
The auto receptionist feature determines how your clients and customers will be welcomed, and
directly transfers your calls to any number. It can easily establish a setup and connect remote
teams to one place, other than providing your workers with access to fax and phone features at
any time they are working. In some cases, callers have to wait for speaking to the representative
concerned and this system can entertain callers with messages or music while they are in line.
Conference call
It is another important feature, and allows workers present about an organization to stay
communicated and connected. In some cases, you might be unable to attend calls and record
your own call via call recording. With a PBX hosted service, you can be sure that you have a
strong enough communication facility to satisfy all your needs.