3
Improving Efficiency in Credentialing Operations
Streamlining credentialing is more than a procedural convenience; it reduces provider onboarding times and speeds up time-to-revenue. Faster, leaner workflows cut red tape, speed providers to the bedside, and safeguard patient safety while keeping regulators satisfied. The payoff is a lighter administrative load and better provider experience, which echoes throughout the entire healthcare ecosystem. In short, the more efficient the credentialing process, the sooner clinicians can start seeing patients.
Ratio of Credentialing Staff-to-Providers
We asked survey respondents to share their ratio of staff who perform credentialing / privileging functions to providers. Staff-to-provider ratios for credentialing and privileging are shaped by factors such as software automation, process optimization, and whether reappointments occur every two or three years.
What is the ratio of staff who perform credentialing / privileging functions to providers( i. e., there is one staff member for each 300 providers)? Your ratio should include all staff, including managers / directors who are involved in / responsible for credentialing / privileging.( n = 478)
40
35 30 25
39 %
In general, higher ratios( more providers per staff member) decreased, a positive trend for MSP workloads. Those operating in the ratio of one staff member per 1-150 providers increased from 26 %( 2024) to 39 %( 2025). Also, those with a ratio of one staff member per 151-250 providers increased from 10 % in 2024 to 18 % in 2025.
20 15 10 5 0
1-150 providers
18 %
151-250 providers
18 %
251-350 providers
12 %
351-450 providers
5 %
One staff member for:
451-550 providers
3 %
551-650 providers
2 %
651-750 providers
2 %
751-850 providers
3 %
more than 851 providers
2025 TRENDS IN MEDICAL STAFF CREDENTIALING- IMPROVING EFFICIENCY IN CREDENTIALING OPERATIONS 21