Policies
Specifications : Specifications were current at the time of publication . There is an ongoing policy of product improvement , with the right to enhance specifications or discontinue products without notice .
Freight charges : Freight charges are determined and collected by the carrier unless prepayment is requested and agreed upon to be added to the invoice .
Taxes : If applicable , taxes will be added to the invoice except when a tax exempt certificate is provided with the purchase order at the time of order entry .
Order Cancellation : Once accepted , orders can be canceled only with consent and under terms that indemnify against loss . Canceled orders are subject to a restocking fee . ' Built-to-order ' equipment is non-cancelable .
Domestic Shipments : Unless specifically given routing instructions on the purchase order , shipment will be made via the carrier we consider to be the most economical and practical in reaching the final destination . All domestic shipments are governed by ICC Regulations .
Delays in transit : We are not responsible for delays in transit , and such delays do not alter invoicing terms . If your order does not arrive within a reasonable time after shipment , assistance with tracking is available .
Loss or damage in transit : We are not responsible for loss or damage in transit . Once materials are released to the carrier , a bill of lading is signed , confirming the shipment was complete and in good condition . A copy of this document is provided with the shipment and should be carefully checked against received materials . Any shortage , discrepancy , or damage must be noted on the delivery receipt and signed by the carrier ’ s representative . Failure to note exceptions may affect your ability to recover damages from the carrier .
WARNING
• Installation over a hard surface such as concrete , asphalt , or packed earth may result in serious injury from falls .
• Remove hood and neck drawstrings from children ’ s clothing before children play on a playground .
• Parents , guardians and supervisors should check for hot surfaces before allowing young children to play .
• Parents , guardians and supervisors should not allow children to play on playground equipment while wearing helmets .
Weights : All published weights are estimated and include appropriate packing materials . Actual weights may vary slightly .
POLICIES AND ORGANIZATIONS
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