Our People
Our People
Investment in Our Workforce
At the Airports Authority, our people are the foundation of our success. Many of our employees have dedicated 15, 20, 25 or even more than 30 years of service. This level of commitment refl ects the value we place on our workforce and the culture of stability we have cultivated. It also demonstrates how deeply we value institutional knowledge within the aviation industry. It is increasingly rare for an organization to have such a deep well of institutional experience across so much of its workforce, and we view this as a unique strength that sets us apart in our industry. The Airports Authority celebrates service anniversaries in the On Good Authority weekly employee newsletter.
Our investment in the workforce goes beyond hiring. It is about nurturing careers and building long term opportunities. We prioritize the development and wellbeing of our employees because their growth directly supports the success of our organization. By fostering an environment where employees can build lasting careers, we ensure both operational excellence and continuity across our airports.
Our human capital strategy is designed to attract, retain, develop and inspire exceptional talent. Key elements of this strategy include:
• Recognizing and rewarding our employees with competitive compensation and benefi ts
• Promoting holistic well-being and work life balance
• Supporting labor relations and upholding employee rights
• Providing professional development and leadership training to prepare our workforce for the future
• Encouraging civic and community engagement that aligns with our mission
Employee Recognition at the Airports Authority
Each year, the Airports Authority honors employees who go above and beyond in service to our customers, operations, and one another. These annual awards celebrate bold action, collaborative spirit, and meaningful contributions that advance our mission and positively impact our people, customers, and the communities we serve.
In recognition of their extraordinary efforts, recipients are honored with a monetary award on behalf of the Airports Authority. Notable 2024 awardees included teams behind the Reagan National Runway Rehabilitation Project, the Dulles International AeroTrain Sole Source Contract, and the Airline Use and Lease Agreement. Each awardee demonstrated innovation, operational excellence, and a commitment to sustainability and effi ciency.
Annual Recognition Highlights:
• President’ s Circle Award
• Core Value Team Award
In addition to annual honors, the Airports Authority fosters a culture of continuous appreciation through its Employee Recognition Program, which features monthly awards that celebrate day-to-day excellence and initiative:
Regular Recognition Highlights:
• On the Spot Award – Recognizes immediate, impactful contributions.
• I Made a Difference Award – Celebrates employees whose actions create measurable positive change.
• Going the Extra Mile Award – Acknowledges sustained dedication and outstanding service.
Through these recognition programs, we reinforce our core values, encourage a high-performance culture and celebrate the people who make the Airports Authority an exceptional place to work and serve.
Through these efforts, we are laying the foundation for a community rooted in respect, belonging and individual potential, driven by people who have built their careers and shaped their legacy at the Airports Authority.
COMMUNITY ENGAGEMENT | 2024 IMPACT REPORT 18
METROPOLITAN WASHINGTON AIRPORTS AUTHORITY