PRE-CONFERENCE WORKSHOPS
Sunday , November 17 , 2024
PRE-CONFERENCE WORKSHOPS
Sunday ’ s pre-conference workshops require a separate registration and fee . Please inquire at registration regarding cost and availability .
Sunday , November 17 , 2024
PCW01 Drinking Water Microbiology : Methodologies and Quality Control
8:00 a . m .– 5:00 p . m . Room : Nirvana A
This workshop will provide an overview of the microbial drinking water programs within the US and Canada . Training will include a hands-on component where attendees can observe and perform the methods used to analyze drinking water supplies . The workshop will also provide an overview of Quality Control and Quality Assurance ( QC / QA ) programs and how they are necessary in drinking water programs .
PCW02 Adding Utility Benchmarking to Your Continuous Performance Improvement Toolbox
8:00 a . m .– Noon Room : Nirvana B – C
This workshop shows utilities how to use benchmarking data from AWWA ’ s Utility Benchmarking Survey ( UBS ) to improve performance . Using results from UBS , utilities can focus their efforts on areas with gaps and set improvement targets . This workshop will educate attendees on how to utilize the UBS data as a part of their continuous performance improvement process . Three utilities will share their experiences in how they use the UBS data to drive strategic performance . Several examples will be provided in demonstrating how these utilities established performance targets and how they communicate their performance to their stakeholders . Workshop attendees will take part in three group exercises to learn how to use specific UBS indicators to improve performance and service delivery . www . awwa . org 11