2024 Annual Report | Page 43

HOMETOWN HEALTH

Your Home . Your Town . Your Health .

As northern Nevada ’ s oldest , largest and only not-for-profit managed care health insurance provider , Hometown Health offers high-quality medical coverage and top-notch , local customer service to members . Hometown Health coverage gives members access to all Renown Health ' s physicians , hospitals and locations .
We offer a variety of benefit plans to meet the needs of our community , so whether you ’ re an individual or family , business owner or large employer group , we ’ ve got you covered .
Renown Health is the parent company of Hometown Health

200,000 +

annual calls fielded by the Hometown Health Customer Care team
Here ’ s How We Do It :
• Hometown Health offers a statewide , comprehensive physician network .
• Through partnerships with local not-for-profits , we foster health and well-being in the communities we serve .
• Access to care services like Teladoc ® and Renown Medical Group ’ s virtual visits help members get care on the go , from home or whenever they need it .

10,700 +

healthcare providers in our statewide network
• With a dedicated staff of more than 220 highly trained , helpful employees who serve over 1,200 employer groups .
• By offering in-person member assistance at our dedicated location in south Reno .
HometownHealth . com
SINCE
1988 more than

36

years of outstanding service
ANNUAL REPORT 42