C O N T E N T S
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 Introduction by Richard Whipple , Deputy Director
 LAO and Report Summary
 LAO overview and report preview
 Findings
 Department compliance data and trends
 Snapshot of San Francisco
 Demographics and population
 District Data
 LEP population for San Francisco Supervisorial Districts
 L a n g u a g e A c c e s s C o m m u n i t y G r a n t s
 Community partners building capacity and awareness
 Digital Accessibility and Inclusion Standard
 Citywide standards for accessible digital content
 Recommendations
 Looking back and looking forward
 Language Access Tools for Departments
 Resources to support language access activities
 Department Highlights
 City department compliance
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