This trend may reflect the impact of the pandemic on Department operations as in-person public services have gradually resumed , though inperson interpretations were still much lower than pre-pandemic levels . The Department of Elections attributed its increase in in-person interpretations during FY 2021-2022 to the two elections that took place during the year . Only one election was held during the previous year , FY 2020-2021 . The Human Services Agency ( HSA ) explained that the likely cause of its increase in in-person interpretations was an uptick in caseloads and application and eligibility screenings . The Department of Child Support Services attributed its increase to a relaxation of some pandemic protocols and the return to in-person services .
Total In-Person Interpretations by Language , Over Time
23