Opening General Session
Sarah Reeves , Ifetayo Venner
Utilities use an array of systems to track all facets of utility operations from lead service line inventory to real-time operations . While these systems serve operational , engineering , and customer service functions , the data from these systems tend to serve specific needs and objectives and are often stored in separate databases . This session discusses the different approaches and lessons learned as utilities successfully consolidated and integrated big data to produce improved workflows and actionable insights .
Utilities continue to demonstrate their commitment to diversity , equity , and inclusion and are learning the earlier they apply an equity lens , the earlier they can mitigate unintended consequences and help advance equity and inclusion . Hear what these utilities have to say about fostering DEI at their utilities .