EMERALD ISLE REALTY
SEEKING PROFESSIONAL PROPERTY MANAGEMENT ?
60 YEARS OF INCOMPARABLE EXCELLENCE ON THE CRYSTAL COAST
Join the Emerald Isle Realty family as we celebrate 60 years of incomparable excellence on the Crystal Coast . Renowned for our integrity as well as our expertise in vacation rental management on the island , we serve Emerald Isle , Indian Beach , Salter Path , Pine Knoll Shores , Atlantic Beach and the surrounding areas . As the most sought after property manager on the Crystal Coast , we attribute our stellar reputation to our compassionate brand of southern hospitality which ensures a first class experience for our homeowners and our rental guests . We understand exactly what our owners are seeking and have the tools to maximize bookings . We offer a comprehensive marketing plan as well as cutting edge technical solutions . Our team delivers the best quality professional cleaning services and maintenance technicians . But above all we give our owners and guests honest and sincere service . Being a small family business , we pride ourselves on six decades of experience and a focused outlook in crisis situations such as the recent COVID-19 pandemic . We innovate and pivot quickly to best practices to continue welcoming guests safely . Our team of friendly and expert property managers are right here to make sure the purchase of your beach investment home is simple , enjoyable and profitable .
L to R : Nathan Wax ( General Manager ), Matt Weinberg ( IT Director ), Linda Wood ( Executive Administrative Assistant ), Wendy O ’ Donohue ( Controller ), Krystal Duncan ( Events Director ), Emma Lee Singleton ( Managing Sales Broker ), Michele Barlow ( Director of Housekeeping Education Training ), Mary Ann Barber ( Director of Homeowner Services ), Cheryl Palmer ( Director of Maintenance ), Katrina Brienza ( Reservation Sales Manager ), Kelly Nicholson ( Director of Homeowner Relations ), Allison Wax Carter ( Executive Sales Marketing Director ), James Wax ( Chief Financial Officer )
Not pictured : Sabrina Hylton ( Director of Guest Services ), Melissa Young ( Director of Housekeeping ), Janet Provost ( Director of Long-Term Property Management ), Jason Voelpel ( Chief Marketing Officer )
THE BENEFITS OF JOINING OUR TEAM
· The Wax and Batten families are proud to be the owners of Emerald Isle Realty since 1962 . We are hands-on leaders and always highly involved as business owners to ensure our staff stays true to our vision and ideals .
· The Emerald Isle Realty office is conveniently located on the island and provides our homeowners with on-site management all under one roof . This allows us to address your needs in a timely manner with experienced , professional staff in all departments to provide immediate support .
· The Homeowner Services Team ensures a yearly review of your revenue goals , the optimization of your rental potential and is exclusively designed to serve the needs of our homeowners by being your advocate on all issues .
· A nationally recognized resort rating system with a comprehensive yearly rating and review of your island home and its furnishings to assist you in planning interior design projects , renovations and refurbishing . Rental guests depend on our Emerald , Platinum , Gold , Silver and Bronze ratings to choose the perfect beach home for their budget and their lifestyle .
· Our trained and incentivized Vacation Planners obtain impressive booking results and are proficient with matching families with the perfect rental while managing your guest ’ s expectations after they arrive . Our team has been recognized as nationwide leaders in our industry year after year . In the summer and fall of 2021 , our occupancy soared to week after week of 100 % occupancy .
· Housekeeping specialists , nationally certified by Vacation Rental Housekeeping Professionals ; this team has proven success records and total commitment to the cleanliness and safety of every property managed by Emerald Isle Realty . Rest easy knowing the families staying in your home are backed by our Housekeeping Guarantee .
· A maintenance team built of experienced professionals offering a One-Fee Maintenance Plan designed to save you worry and provide an economic solution for every situation including large refurbishing projects , storm preparation or simple maintenance calls from your guest .
· A Guest Services team dedicated to ensuring each rental guest is satisfied with their stay should they experience a concern , large or small , during their vacation . They are well known for their perseverance in seeking solutions while being unfailingly patient and kind .
· Marketing benefits include an award winning website , advanced tools such as digital marketing promotions on top national websites and email marketing campaigns targeting qualified guests . Year after year our marketing efforts secure the highest booking pace and occupancy in our area to ensure our homeowners ’ revenue goals and returns on investment are achieved .
· A strong community presence is important to us as we believe it is a privilege to give back to others . Among our favorite local and community events and attractions we support are the Food Bank of Central and Eastern North Carolina , the Beaufort Wine and Food Festival , the NC Seafood Festival , the Core Sound Waterfowl Museum and the NC Aquarium at Pine Knoll Shores .
For a confidential Property Rental Projection and Analysis it only makes sense to contact the professionals at Emerald Isle Realty . Drop by our office to visit , call our Homeowner Line at 800-354-2859 or email us at Homeowner @ EIRealty . com . You can also visit us on the web at EmeraldIsleRealty . com / property-management .
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