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WARRANTY
5 YEAR LIMITED WARRANTY
One ( 1 ) Year Full Warranty and Five ( 5 ) Year Product Only Warranty PCS Professional Cabinet Solutions ( PCS ) warrants its parts and products to be free of substantial defects in materials and workmanship for a period of five ( 5 ) years following their acquisition date . If a part or product is determined at the sole discretion of PCS to have substantial defects in either materials or workmanship , then : a ) In the first year , PCS will repair or replace parts or products that are defective without cost , including all directly related in-home service costs , including removal , repair or reinstallation labor . If PCS was not the installation company , in-home costs are not covered by PCS , but may be covered by the installation company ’ s warranty . b ) For all five years , PCS will repair or replace parts or products that are defective . The parts or product will be delivered at no cost ; however , all in-home service and labor will be billable at current rates or quoted prices . Trip charges will apply for inspection visits resulting in non-warranty work . c ) In the event the product or part is no longer available , PCS will provide , at its sole discretion , either an equivalent product or appropriate compensation .
LIMITATIONS AND EXCLUSIONS This warranty does not cover degradation from normal wear and tear or damage caused by misuse , abuse , negligence , appliance proximity to heat , alterations , desert heat exposure , water or humidity absorption , mold , other trades , homeowners or non-residential applications . In addition , variations from samples or model homes , wood grain , finish , color , aging or other natural wood and stain characteristics are not considered defects and are not covered by this warranty ( see our Appearance Disclaimer Document for details ).
To the extent permitted by law , this warranty and any applicable implied warranties do not include incidental or consequential damages or expenses arising from any defects in the product . In addition , if the product was not installed by PCS but by another party , this warranty does not cover incidental costs such as delivery , storage or handling expenses , labor charges for installation or removal of the product or any associated expenses . If products are altered , removed or reinstalled after the initial installation date , this warranty is voided .
There are no warranties that extend beyond the descriptions on the face hereof and PCS disclaims any implied warranty of merchantability , to the extent permitted by law . To the extent that such disclaimer is not permitted under applicable law , any implied warranty shall be coextensive in duration with this warranty . Some states do not allow limitations on the duration of implied warranty , so the above limitation may not apply to you . This warranty is only valid in the United States .
In keeping with our policy of continuous product improvement , PCS reserves the right to change specifications in design and materials without notice and with no obligation to retrofit products we previously manufactured .
HOW TO OBTAIN SERVICE APPLICABLE UNDER THIS WARRANTY If you purchased a new home with PCS cabinetry through a PCS builder partner and need replacement parts or would like to make a warranty claim , please contact your builder directly , who will typically contact the local service provider or PCS ( if we were the installer ) and open a trackable customer service request . Once we are notified by the builder , we will begin addressing the claim within a few days and correct as quickly as possible , usually within a few weeks . In the event your builder is not responsive , you may contact our Customer Care Team at PCS directly by mail , email , or telephone at the contact information listed below .
If you purchased PCS cabinetry through a distributing dealer and need replacement parts or would like to make a warranty claim , please contact the distributing dealer directly and they will follow up with PCS Customer Care . In the event the distributing dealer is not responsive , you may contact our dealer / distributor Customer Care Team at PCS directly through email or telephone at the contact information listed below .
Please note at this time we do not support direct consumer sales for aftermarket or additional cabinets .
WARRANTY
For New Home Construction Service / Warranty Professional Cabinet Solutions 2111 Eastridge Ave . Riverside , CA 92507 Tel ( 909 ) 614-2900 warranty @ PCScabinetry . com
For Distributing Dealer Service / Warranty General Customer Service Phone : 800.840.4415
PCScustomercare @ woodmark . com