Q . How do I find out pricing and / or place my Rooted Cuttings order ? A . All Rooted Cuttings orders must be placed through the broker network . Contact your favorite broker today for pricing and to place your order . Q . How advanced will my Rooted Cuttings plants be when I receive them ? A . Depending on the crop , most plants ship out 4-6 weeks after stick .
Q . Besides getting great quality plants , what are some of the benefits of bringing in Rooted Cutting plants from Lucas Greenhouses ?
A . Small order minimums allow you to have a more diverse selection for your customers . Our extensive offerings allow you to stay organized and save cost by purchasing from one dependable source . We have an experienced growing staff available to help give recommendations and answer questions .
Q . When should I have my Rooted Cutting orders in to my broker ?
A . The earlier you can place your order , the better we can help ensure the availability of what you want , when you want it . In years past , we suggest that Spring Rooted Cutting orders reach us by early October and Rooted Cutting Poinsettia orders by late February to guarantee availability . Covid has brought challenges to our industry and we are now encouraging you to order asap . Please also consider that your broker will need time to process the order before sending it to us as well . Check with your broker for more specific ordering dates . We do accept late orders subject to availability .
Q . How do I find out what varieties you offer ?
A . Your broker will have a complete listing of available varieties & sizes in our Rooted Cutting Programs . You can also obtain a copy of our variety listings on our website www . lucasgreenhouses . com .
Q . How will my order ship ?
A . The Lucas Greenhouse shipping team works hard to accommodate your delivery requests and needs . With our ever growing fleet of tractor trailers and straight trucks , we are ready to deliver what you need , when you need it . To make for a fast and efficient delivery , all our trucks are equipped with lift gates and all your plants are shipped on our convenient to unload carts . Our young plants can be delivered by grower truck , Fedex , or can be picked up at our greenhouse . Over 80 % of our young plants ship to your door on temperature controlled trucks . Please , check with your broker for freight rates & minimums .
Q . Can I schedule my order to be a Customer Pick Up ?
A . With our 53 bay loading dock and fully staffed shipping department , we are prepared to quickly handle vehicles of all sizes . If you would like to schedule your order to be a CPU , just indicate that to your broker .
Q . Will tags come with my order ?
A . Tags can be purchased with many of our rooted cuttings . They will come directly from the tag manufacturers , separately from your plants . Orders should indicate if no tags are necessary , a tag is required for each cutting , or if an alternate ratio of 1 tag for every 4 cuttings ( 1:4 ) is preferable for multiple plantings in a pot or basket .
Q . What if I experience any problems with my order ?
A . Complete customer satisfaction is our goal . If you do experience any problems with you order , please contact your broker immediately . Cutting quality claims must be filed with the broker and reported to Lucas within 14 days of receipt of cuttings . Details of the claim should include the nature of the problem ( frozen cuttings , small cuttings , poorly rooted , etc .). Varieties impacted and quantity of cuttings affected should also be included . Pictures of the affected material should be included and / or the sales rep should visit to verify the claim .
Q . What if I have a cultural or growing question regarding the plants I am receiving ?
A . If you have a cultural or growing question do not hesitate to contact us either via phone 856-881-0234 or you can visit our website www . lucasgreenhouses . com
Q . Does Lucas Greenhouses offer finished product ?
A . Yes , Lucas Greenhouses is the perfect source for high quality finished plants . We offer a full line of annuals for every season , starting in the spring with many different types of hanging baskets , bedding flats , # 6 pots , # 4.5 pots , combination pots , & planters . To get you through the heat of summer , we have created an excellent summer crop line . For fall , we produce beautiful asters , mums , cabbage , kale & pansies . For Christmas , we offer many sizes and varieties of poinsettias . We also offer tulips , hyacinths , daffodils , & pansies for the Easter Season .
Q . What if I want to order finished plants from Lucas Greenhouses ... who do I contact ?
All Finished Plant orders should be placed directly with Lucas Greenhouses . Contact us via phone 856-881-0234 , fax 856-881-2502 , or visit us online at www . lucasgreenhouses . com to inquire about becoming a finished customer . If you would like to be placed on our weekly availability fax or email just give us a call or send us an email at sales @ lucasgreenhouses . com .
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