2022 LAO Compliance Summary report OCEIA | Page 34

Findings

Of the total 2,074 survey respondents , 1,207 ( 58 %) stated that they speak , read , write , or understand English “ Not well ” or “ Not at all .” This report uses this definition when referring to Limited English Proficient ( LEP ) respondents .

News and information

Language of news and information
# LEP respondents
400
300
200
100
0
Only in another language
Mostly in another language
About half in English and half in another language
Mostly in English
Only in English
LEP respondents cited friends and family , television , and community organizations as their top three sources of news and information for services they needed during the COVID-19 pandemic .
The survey found that a majority of LEP respondents ( 54 %, 652 of 1207 ) get their news and information mostly or only in a language other than English . Another 20 % of respondents ( 236 ) receive their news and information about half in English and half in another language .
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