This research was limited by small sample sizes from some language groups . For example , data may not have been analyzed for language groups that had fewer than 40 respondents . Research may also have been impacted by the manner in which respondents took the survey . For example , surveys that were administered through in-person interviews may contain unintentional biases of the interviewer . In addition , as with all questions on the survey , participants ’ proficiency in English was selfreported .
The survey did not require respondents to complete all questions , and some questions allowed respondents to check more than one answer . As a result , the total percentage for each question may not equal 100 %.
The survey focused on several key areas :
Language spoken at home , level of proficiency in English , and how respondents get news and information
Knowledge of language access rights
Services needed before and during the pandemic
Barriers to accessing services
How to improve language access in San Francisco
Demographic and other information , including race / ethnicity , gender identity , sexual orientation , housing status , and zip code
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