2022 CHAMPIONS - THE BEST OF 2022 AST 2022 CHAMPIONS EDITION FINAL | Page 207

Fortunately , there are steps leaders can take today to begin resolving some of these issues .

www . AmericanSecurityToday . com 2022 CHAMPIONS - Edition 66

How can we make 988 more effective ?

One area of opportunity lies in how information about callers gets shared amongst emergency response teams and dispatch- ers . Voluntary details related to an individual s medical , mental , and behavioral health conditions are extremely helpful to those taking calls or anyone address- ing mental health crises .

Tools such as Smart911 , a free national service , captures ad- dresses , medical information , advanced mental health direc-

https :// www . youtube . com / watch ? v = 2SmgysjpgEI
( Learn more about Smart911 , which is powered by Rave , and provides 9-1-1 teams , first responders , and emergency managers powerful capabilities for handling , dispatching , and re- sponding to emergencies more efficiently and effectively . Courtesy of Rave Mobile Safety , a Motorola Solutions Company , and YouTube .)
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