Fortunately , there are steps leaders can take today to begin resolving some of these issues .
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How can we make 988 more effective ?
One area of opportunity lies in how information about callers gets shared amongst emergency response teams and dispatch- ers . Voluntary details related to an individual ’ s medical , mental , and behavioral health conditions are extremely helpful to those taking calls or anyone address- ing mental health crises .
Tools such as Smart911 , a free national service , captures ad- dresses , medical information , advanced mental health direc-
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( Learn more about Smart911 , which is powered by Rave , and provides 9-1-1 teams , first responders , and emergency managers powerful capabilities for handling , dispatching , and re- sponding to emergencies more efficiently and effectively . Courtesy of Rave Mobile Safety , a Motorola Solutions Company , and YouTube .)
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